Items not in stock locally are added to weekly air freight shipments from North America to Auckland. We call this service StormXpress. These orders are placed every Thursday with goods normally arriving the following Monday or Tuesday at which time they are shipped to your door.
Some important information regarding StormXpress products.
- Choose sizes and colours carefully. StormXpress products cannot be returned (except for faulty items).
- Orders for products subject to our StormXpress service must be placed and paid for before they can be added to the next StormExpress import.
- Prices charged to our customers are as listed on this site. Those prices include all import related costs and there are no further charges.
- StormXpress import orders are placed weekly on Thursdays between 10am and 12pm and goods contained in shipments are generally available the following Monday or Tuesday.
- No responsibility or liability is accepted for delays caused by and party or other factor that is out of our hands.
- Items that have been decorated or branded in any way cannot be returned.